Privacy Policy

Last updated: December 15, 2021

Your privacy is important to us, and we operate by a few guiding principles when it comes to your data and personal information:

  • We only ask you to provide personal information if it's necessary to provide you with our Service
  • We store personal information for only as long as we have reason to keep it
  • We aim to make you having control over your data as simple as possible
  • We aim to be fully transparent in regards to how we use your personal information
  • We never sell your personal information

Who we are and what we offer

Onwords is a digital publishing platform provided to you by Pamango LLC (also "us" or "we"). Our mission is to help authors and readers connect through great literary content.

This privacy policy applies to information we collect when you use our website (onwords.io). We will refer to our website as the "service" or the "platform" as we explain how we collect, use, and share information about you. We will also cover the options you have in regards to controlling your privacy.

Information we collect

If you are just browsing the website, we do not collect any personal information from you. To create and maintain an account on Onwords, we collect and process information such as:

  • Identifiers, such as your email, username, or avatar image. Identifiers are used to create and maintain your account.
  • Personal information categories listed in the California Customer Records Provisions, such as your age. The main purpose of collecting this information is to verify your age and eligibility to use our Service.
  • Transaction and billing information. If you make a purchase on Onwords, we collect information about the transaction, such as purchase price and date of transaction.
  • Activity information. We collect information about your activity on Onwords, such as when you like content, share links, and follow people.
  • Usage information. We collect information about the actions users perform on the platform. Examples of these actions include page clicks and views. This information helps us make our Service better by providing insight into how you use Onwords.
  • Information from cookies or similar tracking technologies. We use cookies to help improve our Service and give you a better experience. You have the option to turn off cookies through your browser. By doing so, the functionality of the Service may be limited.
  • Third-party information. If you create or log into Onwords through a third-party platform, like Google or Twitter, we may have access to certain information from that platform, such as name or profile picture, per the authorization determined by those platforms.
  • Derived information. We may infer information, such as reading preferences, based on the information we collect about you.

How we use information

We use the information we collect to provide, maintain, and improve our Service.

This includes:

  • Creating and maintaining your Onwords account
  • Processing transactions
  • Recommend content that may be of interest to you
  • Providing customer service
  • Enhancing the safety and security of our Service
  • Communicating to you new products, updates, and other information relevant to you
  • Monitoring and analyzing trends, usage, and activities on the platform
  • Enforcing usage policies and complying with legal and financial obligations

How we share information

We do not sell your personal information. We may share personal information with:

  • Other Onwords users. We may share information such as your username or avatar image. Other users can also see the content you post or share, depending on your privacy settings.
  • Service providers. We may share information about you with third-party companies or individuals that provide us with services to help us operate the Service or business, such as hosting, analytics, and email delivery.
  • Authorities and others. We may share information about you for legal, safety, and security purposes. This may happen under the following circumstances:
    • to comply with any valid legal processes, governmental requests, or regulation
    • to investigate or enforce usage violations
    • protect the rights and safety of us, our users, or others
    • detect and resolve any fraud or security issues

How long we keep information

We keep data we've collected for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business to do so, or as required by law, such as for tax, legal, accounting, or other purposes, whichever is longer.

Control over your information

You have options when it comes to your personal information:

  • Limit the information you provide. You can choose not to provide certain information, such as connecting with third-party providers. Please note that by doing so, some features of the website may be limited or inaccessible.
  • Opt-out of marketing communications. You can opt-out of marketing communications at any time by following the instructions in those communications or emailing us at support@onwords.io. We may still send you communications, such as those regarding your account or legal notices.
  • Set your browser to reject cookies. Currently, our website does not respond to the "do not track" signal. However, you can set your browser to remove or reject browser cookies. If you do so, certain features of the website may not function properly.
  • Delete your account. While we hope you'll continue using Onwords, you can delete your account by sending us an email support@onwords.io.

Users in the European Union

If you're a European Union and European Economic Area resident, you have certain data protection rights covered by the General Data Protection Regulation (GDPR).

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

In certain circumstances, you have the following data protection rights:

  • to access, update, or delete your personal data.
  • to rectify information related to you that is inaccurate or incomplete.
  • to object to our processing of your personal data.
  • to request that we restrict the processing of your personal data.
  • to be provided with a copy of your personal data.
  • to withdraw consent at any time where we rely on your consent to process your personal data.

To exercise any or all of these rights, you can contact us at support@onwords.io. Once we receive your request, we will verify your identity by sending an email to the email address you provide.

You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area.

Users in California

If you're a California resident, you have certain privacy rights under California law, including the California Consumer Privacy Act of 2018 ("CCPA"). These rights include the ability to make certain requests and ask us:

  • what personal information we have about you.
  • to delete your personal information.

To exercise any or all of these rights, you can contact us at support@onwords.io. Once we receive your request, we will verify your identity by sending an email to the email address you provide.

Per the California Privacy Protection Act (CalOPPA), we also agree to the following:

  • you can visit our website anonymously.
  • our Privacy Policy link includes the word "Privacy" and can be easily found on our website.
  • you will be notified of any privacy policy changes.
  • you can change your personal information by contacting us at support@onwords.io.

Children

Onwords is not intended for anyone under 13. If we learn we've collected personal information from a child under 13 without the consent of the child's parent or guardian, we will delete it.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you by updating this Privacy Policy and posting it on the website. We may also notify you of changes via email or some other manner on the website. Any modifications to the policy are effective immediately (or as otherwise indicated at the time of posting).

How to contact us

If you have any questions or concerns regarding this privacy policy, you can contact us at support@onwords.io.